Online Orders Refund Policy

Online Orders Refund Policy

We take care to provide accurate information about all of the products on our web site. Please use this information to select any products that you wish to purchase.

We collect and hold personal information about customers, potential customers, job applicants, staff members, potential contractors, contractors and other

1. All products on our web site are for sale on condition that we accept no returns. We may, at our discretion, request the return of product for investigation of a complaint.

2. If any products are received in a damaged condition, faulty or not supplied as ordered, we will either refund the purchase price or supply a replacement product.

3. Complaints must be made within seven (7) days of delivery of the products by emailing chocolates@davieschocolates.com.au.

We require the following information:

a) Your order number
b) The products involved in the issue
c) A description of the problem
d) Any photographs that you can supply to show the problem

4. If you are entitled to a refund from us, we will pay as soon as possible, but in any event within 30 days.

If necessary, please contact us on email at: chocolates@davieschocolates.com.au